WHO IS THIS COURSE FOR?

Leader and managers who need to be able to analyse why mistakes and errors occurred to ensure that these are not repeated to avoid further negative impact upon people/business.

WHY DO YOU NEED THIS COURSE?

Mistakes happen but if business fails to learn why these occurred and how to prevent replication, people/businesses can be seriously harmed.

OBJECTIVES

By the end of this course, delegates will be able to understand:

  • What RCA is
  • RCA origins
  • How to carry out RCA
  • Impacts and benefits

COURSE CONTENT

  • Defining RCA
  • Examples
  • Real life exercises to teach delegates how to perform RCA

OVERALL COURSE BENEFITS

This ½ day course provides key staff with the skills to ensure that mistakes are understood to prevent further issues being replicated. RCA is essential as part of lessons learned activities to allow people and business to thrive

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