WHO IS THIS COURSE FOR?
All staff working within the social care sector.
WHY DO YOU NEED THIS COURSE?
Understanding what CQC look for in their inspections and how they make their judgements is central in working towards outstanding performance within the care sector. This training is not just for leaders and managers; all staff need to be equipped with inspection readiness understanding, from the ground up.
OBJECTIVES
By the end of this course, delegates will be able to understand:
- Who CQC are
- CQC judgments upon providers
- The key lines of enquiry which CQC use
- How to become outstanding
- How these are applied to care in action
- How to evidence to inspectors
- Inspection outcomes
- Application of person centred care
- Support
COURSE CONTENT
- Who are CQC and what do they do? Background
- Judgments and evidence, what does oustanding look like?
- Key lines of enquiry and how to meet each
- Recording evidence
- Application toperson centred care and support
- Evidence gathering and showcasing
- Ethics in care and support
- Outcomes and support
OVERALL COURSE BENEFITS
This is a very practical 1 day course which provides all staff within the care sector with the necessary skills, knowledge and competencies to be able to demonstrate how they apply each key line of enquiry: safe, caring responsive, effective and well led and how they are working towards becoming outstanding as a provider, sanctioned by their inspection performance and continued ways of working